Redress can be calculated based on:

• funds
• indices
• shares
• savings

The redress calculation is based on comparing the actual circumstances to a notional situation.

Typical items covered include switching from one fund to another, pension to SIPP etc.

Calculations are based on comparing any of the aforementioned items and you can include:

• dividends
• income
• withdrawals
• fees
• etc..

The list of customer specific adjustments are limited based on the type of case being processed.

Interest calculations include:

• simple interest
• compound interest (Daily, Monthly, Annual or AER)